APG Security Privacy Policy

Last updated: 28 July 2025

1. Introduction

APG Security (“we”, “us”, “our”) is committed to safeguarding the personal information of clients, website visitors, job applicants and third parties. This Privacy Policy describes how we collect, use, store, disclose and disclose personal information in accordance with the Privacy Act 1988 and the Australian Privacy Principles (APPs) Wikipedia.

2. Scope

This Policy applies to any personal information collected through our website (https://apgsecurity.com.au), mobile patrol and alarm services, guards, cash escort and related services in South Australia.

3. Personal Information We Collect

Directly from you: name, contact details (phone, email, address), payment or billing data, and any information you voluntarily submit via enquiry or contact forms.
Automatically: IP address, browser details, device identifiers, site activity and usage data collected via cookies and analytics tools.

4. Purpose of Collection & Use

We collect your personal information to:

Deliver and manage our security, mobile patrol, guarding, alarm and cash services;
Communicate with you regarding your service requests or account queries;
Process billing or payments;
Maintain service records;
Comply with legal, insurance or regulatory obligations;
Improve our services and user experience;
Where consent is given, send marketing communications (you may opt-out anytime).

Secondary uses will only occur if they are related to the primary purpose, or with your consent, or permitted by law.

5. Disclosure of Personal Information

We only disclose your information to third parties when necessary to deliver services (e.g. alarm monitoring providers, payment processors, technical support partners) under strict contractual obligations to maintain confidentiality.
Disclosure may also occur where required by law or to protect the rights, safety and property of APG Security or others.
We do not sell or trade your personal information.

6. Overseas Disclosure

If personal information is transferred outside Australia, we will ensure appropriate safeguards, such as contractual agreements ensuring compliance with APP standards.

7. Data Security & Retention

We implement reasonable technical, physical and administrative measures to protect your data from unauthorised access, loss or misuse.
Although we strive for secure transmission and storage, no system is entirely foolproof.
Personal data will be retained only for as long as necessary to fulfil our services and legal obligations or as otherwise specified.

8. Cookies & Tracking Technologies

Our website uses cookies, pixels and similar technologies to collect usage data, enable website functionality, and assist in analytics and performance monitoring.
You may block or delete cookies via your browser settings—but some website features may be degraded.

9. Access & Correction

In line with APP 12 and 13, you may request access to or correction of your personal information. We will assist your request promptly, subject to any legal and privacy constraints.

10. Complaints & Dispute Resolution

If you are dissatisfied with our handling of your personal information, please contact us at admin@apgsecurity.com.au or by phone at 1300 274 732. We will endeavour to resolve your concern quickly. If unresolved, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) preferences.news.com.au+7apgsecurity.com.au+7apgsecurity.com.au+7 LinkedIn apghealth.com.

11. Changes to this Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated “Last updated” date at the top.

12. Contact Us

For any questions or requests regarding this Privacy Policy or your personal information, please contact:
APG Security Pty Ltd
Unit 2/2 Hewer Street, Hampstead Gardens, SA 5086
Phone: 1300 274 732
Email: admin@apgsecurity.com.au

Privacy Policy